Infrastructure Monitoring
RCR can offer the CA Nimsoft NMS monitoring platform to provide a comprehensive monitoring, reporting and alerting service to clients as both a managed service and a bespoke solution (ActiveMonitor) for in-house use.
The system provides over 100 different measurement probes for network and server performance monitoring, these include :-
- Net Connectivity
- Network Traffic
- SNMP Measurements
- CPU/Disk/Memory usage
- Web site URL monitoring
Application Monitoring
ActiveMonitor also provides a comprehensive application monitoring and alerting system. As well as standard applications from Citrix and Microsoft such as:-
- Exchange
- SQL Server
- Active Directory
- Citrix Xenapp (ICA)
NMS has the capability to monitor third party and in-house application performance using its e2e appmon. This effectively allows us to script a users journey through the sign on, query, result and sign of processes and record the performance metrics at each point on the journey.
Service Level Reporting
The NMS system has comprehensive historic reporting as well as a unique Service Level calculation engine that allows it to monitor performance against Service Level Agreements and trend the results to provide early warning of potential agreement breaches.